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Beware of Bait and Switch Carpet Cleaners!


You know the type – they “bait” you with a low price, then “switch” you to their “dual scrub” or “deep clean” system. They proceed to soak your carpet and leave a soapy residue behind. Good luck getting them back again!

Beware of low priced carpet cleaning. If their price is truly low, you should be concerned about their quality. How can you pay technicians a decent wage and have the best products and equipment at the lowest price? You can’t.


Some companies advertise a low price, then charge you more when they get there. Be clear about what is included and what is not. In this ad, the fine print says “we recommend our dual scrub method for all heavily soiled carpet”. How many carpets are heavily soiled? All of them! Even if you held them to the “34.95”, you would get a very poor cleaning.


Here are some questions to ask every carpet cleaner about their cleaning…


  1. What method do you use?
  2. Do you vacuum the carpet?
  3. Do you pre-spot urine and other spots?
  4. Do you pre-spray the carpet?
  5. Do you pre-groom the carpet?
  6. Do you neutralize the carpet?
  7. Do you post-groom the carpet?
  8. Do you use air movers to speed dry the carpet?
  9. Is all spot cleaning included in the price?
  10. Is pet odor treatment included in the price?
  11. Do you give a free bottle of spot remover?
  12. Do you give a free pair of booties?


Questions to ask about their company…


1.       Do you have recent references?

2.       How long have you been in business?

3.       Are you certified by the IICRC?

4.       Do you offer a 100% money back guarantee?

5.       Do you have an on-time guarantee?

6.       Do you use sub-contractors or employees?

7.       Do you do background checks on your sub-contractors or employees?

8.       Do you have liability insurance?

9.       Do you have a re-soiling guarantee?  



A low priced carpet cleaning company simply cannot provide the most advanced, guaranteed cleaning technology at a low, low price. Something has to be cut from the picture. Our Company obviously offers all of these benefits and more.


This is a letter of recommendation for CBC Carper/Upholstery,  Tile & Grout Cleaning Company. My team and I have used this company on several properties for over a year now with 100% satisfaction so far and going strong. Having worked with several companies over the years, always with mixed results, it was very refreshing to finally find a company with the same commitment to excellence, attention to detail, and passion for what they do as much as we do in our own business. Countless times, our clients have called us just to thank us for referring them to CBC... and for that, they have become the ONLY Company in our Team Referral Directory for their particular business.  Their quality of work and their professionalism is truly on a higher level than everyone else we had used in years past

Terry & Anita, the owners of this company, are professionals in every sense of the word, and because their goal is not only to do an excellent job, but to build their business one client at a time. They truly understand the concept of working by referral and not just a "word-of-mouth" business. There is World-Class-Service in everything they do, and I highly recommend their service to anybody looking for a great company who does a great job, at a very competitive price. Once you have used their service, you will never want to call anyone else again.
Best Regards,
Rick Ramirez
RE/MAX Achievers
Office  (623) 583-2400

Thank you so much for your awesome Carpet Cleaning service!  We have used your company for our home as well as our business and we have been pleased! Your attention to detail and care of our property while doing your job has been nothing less than superb. I believe your pricing is fair and the customer service has been excellent. Your promptness for our appointments is also somethiong to be appreciated. I would recommend CBC Carpet and Upholstery Cleaning to anyone. Thank you again for doing such a great job on our carpets and upholstered furniture.
Paul and Aimee Moehring
Farmers Insurance Group of Companies District Office